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Cookie Policy

This page explains the cookies and similar technologies KindStep uses, what each one does, and how long it lasts. No analytics or advertising cookies load until you choose “Accept” in our cookie banner — until then, only the essential cookie that remembers your choice is set.

Last updated: 23 June 2026

1. What cookies are

Cookies are small files a website stores on your device. Some are essential for the site to work; others help us understand how the site is used or measure whether our adverts bring genuine enquiries. You are in control of the non-essential ones.

2. Your choice comes first

When you first visit, we show a banner with two equal options — Accept or Reject. Nothing in the “Analytics” or “Advertising” categories below runs unless you Accept. If you Reject (or ignore the banner), we set only the essential cookie that records your choice, and we send no data to Google or Meta — including the server-side advert-measurement event. You can change your mind at any time (see section 4).

3. The cookies we use

Essential — always on

These are required for the site to function and to remember your privacy choice. They do not track you.

CookieProviderPurposeDuration
kindstep_consentKindStepRemembers whether you accepted or rejected non-essential cookies12 months

Analytics — only after you Accept

Google Analytics 4 helps us understand how visitors use the site so we can improve it.

CookieProviderPurposeDuration
_gaGoogleDistinguishes unique visitors2 years
_ga_<id>GoogleMaintains analytics session state2 years

Advertising — only after you Accept

The Meta (Facebook) Pixel lets us measure which adverts produce genuine enquiries. Some advert measurement also happens server-to-server via the Meta Conversions API, using hashed details — this too only happens for visitors who have accepted.

CookieProviderPurposeDuration
_fbpMetaIdentifies your browser to measure advert performance90 days
_fbcMetaStores the advert click identifier (fbclid) so a genuine enquiry can be attributed to the advert you clicked 90 days

4. Changing your choice

You can reopen the cookie banner and change your decision at any time: Change cookie settings. You can also clear cookies in your browser settings, or use your browser's “Do Not Track” / privacy controls. If you reject non-essential cookies, the site still works fully — you simply won't be counted in our analytics or advert measurement.

5. More about your data

For the full picture of what we collect, who we share it with, and your rights, see our Privacy Policy.

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KindStep

Helping UK families find one trusted local fitter — no pressure, ever.

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KindStep is a commercial lead-matching service. We are not a stairlift manufacturer or installer — we match enquirers with one vetted local installer in their area.

KindStep
© 2026 KindStep. All rights reserved. ICO registration ZC181139

We use essential cookies to run this site. With your permission we'd also like to use analytics and advertising cookies (Google Analytics and the Meta Pixel) to see which adverts bring genuine enquiries. Nothing non-essential loads until you choose. Cookie Policy.